Welcome: Landing Your Dream UX Research Role
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Lesson 1: Welcome to Landing your Dream UX Research Role (4:42)
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Lesson 2: How to make the most out of this course (4:22)
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Slack Channel Access
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Lesson 3: Kevin's UXR Job Search and Stats (17:59)
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Lesson 4: Job titles
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Lesson 5: UXR Career Ladder Levels
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Lesson 6: Different Paths & Relatability with UX Career Coaches and Mentors (5:51)
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Lesson 7: Back of the Napkin Diagnosis for Job Applications (5:29)
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RESOURCE: Job Boards
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RESOURCE: UX Research Salary Data
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Refer this masterclass! Give 10% Get 10%!
Section 1: The UX Research Resume
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SLIDES: Module 1 The UX Research Resume
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Lesson 1: Formatting your UXR Resume (5:54)
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Lesson 2: Should the Resume be 1 Page? (7:08)
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Lesson 4: What to Include in your UXR Resume - Structure (9:17)
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Lesson 5: Leave the Academic Stuff Out - and Other Things (8:54)
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Lesson 6: 3-Step Formula for Making Every Bullet Count (3:27)
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Lesson 7: Should I add “UX” in front of my Research Job Titles? (6:34)
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Lesson 8: Using ChatGPT or AI to help (4:35)
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Lesson 9: What Hiring Managers Think About AI Applications (4:01)
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ASSIGNMENT: Update Resume
Section 2: Cover Letters
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SLIDES: Module 2 Cover Letters
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Lesson 1: “I never read cover letters; you don’t need them” - Stop Listening to People who Underprepare You (3:00)
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Lesson 2: Cover Letter DO’s and DON’Ts (7:52)
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Lesson 3: Cover Letter Structure & Personal Example (4:24)
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Lesson 4: How One Creative Candidate Stood Out with their “Cover Letter” (3:35)
Section 3: UX Research Portfolio
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SLIDES: Module 3 UXR Portfolio 101
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Lesson 1: What Exactly is a UX Research Portfolio? How Many Projects Do You Need? Do You Even Need One? (7:47)
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Lesson 2: Why You Don't Need a Website Portfolio (5:50)
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Lesson 3: Criteria for Selecting Projects for Your UXR Portfolio (8:32)
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FAQ's - UXR Portfolios (8:07)
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Lesson 4: Where to Find Projects for Your Portfolio (12:42)
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Lesson 5: The Briefcase Technique - How to Do Outreach for Freelance / Volunteer Work (6:18)
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Lesson 6: How (Not) to Talk about Confidential Material (8:34)
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Lesson 7: What Hiring Managers Look For + Sample Rubric (7:46)
Section 4: UX Research Portfolio Presentation
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SLIDES: Module 4 UXR Portfolio 101
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Lesson 1: Structuring your Portfolio Presentation + Introduction (11:26)
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BONUS: Can I use the same story if I already talked about it in an earlier interview round? (1:56)
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Lesson 2: S: Set the Stage to Hook Your Audience (7:43)
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Lesson 3: Consider Chronological Storytelling (4:49)
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Lesson 4: T: Deep Dive into Methods and Sampling (5:07)
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Lesson 5: A: Explain How You Conduct Research and Analyze Data (4:42)
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Lesson 6: R: The Climax - Impact, Next Steps, and Reflections (7:28)
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Lesson 7: But I Don't Know What Happened After! How to Talk About Impact When There Isn’t Any…Yet (3:10)
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Lesson 8: How Long Should the Portfolio Presentation Be? (2:06)
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Lesson 9: Kevin's ACTUAL UXR Case Study Example (50:36)
Section 5: Strategizing Your UXR Job Search
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SLIDES: Module 5 UXR Job Search Strategies
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Vanessa Whatley - From Executive Assistant to UXR Leader [YouTube]
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Lesson 1: Strategizing Your Job Search (7:44)
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Lesson 2: Junior vs. Mid-level vs. Senior UXR - The Main Difference (9:31)
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Lesson 3: “I’m a VP of UXR” - Title Catfishing - Focus on Delivering Impact, not Titles (3:54)
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Lesson 4: I Don’t Fit All the Requirements, Should I Still Apply? Demystifying Job Descriptions to Apply to that Match Your Level (6:48)
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Lesson 5: Reviewing Real UXR Job Openings/Descriptions - Assessing Job Fit Potential (48:31)
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Lesson 6: The Most Powerful & Effective Job Search Technique - Networking (12:44)
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Lesson 7: How NOT to Network - How Referrals Work (4:33)
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Lesson 8: Startup or Large Company? (8:14)
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Lesson 9: Contract jobs vs. Full-time permanent jobs (17:52)
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Lesson 10: Should I Take a Contract Role? Will I be Stuck Contracting Forever? (9:31)
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Lesson 11: Contract is ending soon - What should I do? (3:38)
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Lesson 12: Watch out for Scams! (7:44)
Section 6: UX Research Job Interview
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SLIDES: Module 6 UXR Interview Process
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Lesson 1: The UX Research Job Interview (2:12)
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Lesson 2: Google Hiring Manager Regrets Not Hiring Me! Why a 100-year Old Invention Needs Innovation (12:50)
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Lesson 3: Typical UXR Interview Process (4:50)
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Lesson 4: The Role of a UX Recruiter & How to Work With Them (10:18)
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Lesson 5: What’s Your Expected Salary? How to Answer This Question (10:16)
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Lesson 6: DO’s and DON’Ts AFTER an Interview (5:20)
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Lesson 7: Behind the Scenes of Hiring a UX Research Intern - What Goes into the Hiring Decision (6:39)
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Lesson 8: Reasons You Might Get Rejected - It’s Not You (Sometimes) (12:56)
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Lesson 9: Ghosting - Why it Happens (3:25)
Section 7: Standard UXR Interview Questions
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SLIDES: Module 7 - Standard UXR Interview Questions
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BONUS: Interview Warmup with Google (1:57)
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Lesson 1: Standard Interview Questions You Need to Prepare For (3:16)
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Lesson 2: Tell Me About Yourself - The 3W’s (6:23)
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ASSIGNMENT: 3 W's for "Tell Me About Yourself" (6:23)
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Lesson 3: Kevin’s “Tell Me About Yourself” (5:06)
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READ: Kevin's "Tell me About Yourself"
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Lesson 4: The STAR Method for Anything that Begins with "Tell Me About a Time..." (4:55)
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Lesson 5: Tell Me About a Recent UX Research Project (Your UXR Process) (2:44)
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Lesson 6: Tell Me About a Time You Experienced Conflict + How to Reframe Questions (9:53)
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Lesson 7: Why Do You Want to Work Here? (7:32)
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Lesson 8: Why Are You Leaving Your Current Company? (2:42)
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Lesson 9: How to Answer Something You Don’t Know the Answer to (8:32)
Section 8: Technical UXR Job Interview Questions
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SLIDES: Module 8 Technical UX Research Interview Questions + Framework
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Lesson 1: UX Research Interview Questions (1:53)
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Lesson 2: Technical Skills Questions (5:25)
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Lesson 3: Behavioral Questions (3:58)
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Lesson 4: Hypothetical aka Whiteboard Questions (9:14)
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RESOURCE: Kevin's Framework for Hypothetical Whiteboard Exercises
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ASSIGNMENT: Victor Cheng's Case Study Review & Product Management Exercises
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Lesson 5: 7 PRO Tips for Approaching Hypotheticals (13:00)
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Lesson 6: Kevin’s Framework for Hypotheticals pt. 1 - The Setup (14:48)
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Lesson 7: Kevin’s Framework for Hypotheticals pt. 2 - Primary Research Design - Sampling (4:36)
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Lesson 8: Kevin’s Framework for Hypotheticals pt. 3 - Primary Research Design - Method (8:05)
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Lesson 9: Kevin’s Framework for Hypotheticals pt. 4 - Primary Research Design - Sample Size (5:30)
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Lesson 10: Live Mock Demonstration of Kevin's Framework in Action (75:26)
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RESOURCE: Additional Interview Prep Resources
Section 9: Questions YOU Should Ask Interviewers
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SLIDES: Module 9 Questions YOU Should Ask
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Lesson 1: “Do You Have Any Questions for Me?” ALWAYS Have GOOD Questions Ready (10:36)
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Lesson 2: What to do if HM judges you for your questions (4:47)
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Lesson 3: “That’s a Boring Question; Ask Me Something Else” - What You SHOULDN’T Ask (6:44)
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Lesson 4: I Have More Questions But I Didn’t Get the Chance to ask! (2:25)
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Lesson 5: GREAT Questions Come From Doing Your Research (5:15)
Section 10: Take-Home/ Whiteboard Assignments | Kevin's Framework that Virtually Guarantees a Call Back
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SLIDES: Module 10 Take Home Assignments + Framework
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Lesson 1: Take-Home Assignments - The Good, Bad, and Ugly (1:31)
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Lesson 2: Free Work? Or Effective Screening Method? (4:49)
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Lesson 3: The Grey Area of Take-Home Assignments and What You Can Do (5:18)
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Lesson 4: VP Accused Me of Cheating on My Take-Home Assignment! A GUARANTEED Call Back using My Pioneering Take-Home Hack (8:09)
Section 11: How to Navigate a Job Offer
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SLIDES: Module 11 Navigating the Offer + Negotiation
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Lesson 1: Negotiating Your Job Offer and Salary (5:08)
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Lesson 2: Negotiation 101 - How to Negotiate Your Offer and Salary + Exercise (9:40)
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Lesson 3: Sample Response to Negotation Exercise (5:28)
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Lesson 4: Don’t Lie About Competing Offers (1:43)
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Lesson 5: They Offered a Lower Level Than I Was Applying For (5:18)
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Lesson 6: Help! I have an offer but I am waiting for another (3:17)
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Lesson 7: Is it ok to accept an offer and then leave if something better comes along? (5:37)
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Lesson 8: How to Turn DOWN an Offer (7:17)
Section 12: Your First 30, 60, 90 Days as a Badass UX Leader
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SLIDES: Module 12 First 30 60 90 Days and Beyond
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Lesson 1: Crush it in Your First 30, 60, 90 Days (8:33)
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Nicole's First UXR Job [YouTube]
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Lesson 2: Make YOURSELF a Good User Experience with the User Manual (5:41)
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Lesson 3: Leveling Up in Your Role / Promotions MINDSET (6:10)
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BONUS: Driving Strategy in Reactive Environments
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Lesson 4: Leveling Up in Your Role / Promotions TIPS (8:29)
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READ: Make the Most Out of Your 1:1s with Your Manager
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Lesson 5: When is it OK to Leave a Job? (5:04)
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Lesson 6: What if I get Laid Off? (4:58)
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Lesson 6, Part 2: What if I get Laid Off? What NOT to do (2:03)
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Lesson 7: What if I get Fired? (12:41)
Section 13: Mindset, Imposter Syndrome
